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Inter-Tel Axxess Telephone Systems

The Inter-Tel Axxess communication platform is an open architecture software based telephone system designed to meet the needs of businesses of all sizes. The range of applications available on Axxess helps users maximise the competitive advantage today’s technology can offer.

Inter-Tel Axxess
Inter-Tel Axxess Telephone Systems & Business Phones

Specifications

Phone Lines (External): 80
ISDN2: 128
ISDN30: 240
Phone Exts (Total): 1-1792
Analogue Phone Exts: 896
Digital Phone Exts: 896
IP Phone Exts: 1792
DECT Phone Exts: 896

Overview

The Inter-Tel Axxess telephone system can be configured for users who require less than 32 extensions to upwards of 40,000 extensions seamlessly networking up to 63 unique locations.

The Inter-Tel Axxess telephone system will allow your business to migrate its voice and data communication needs onto one platform that then allows you to protect your present and future investement.

A range of sophisticated and yet user friendly management tools are available to help users maximise the integration of the Inter-Tel Axxess telepone system into the company's business processes. These tools include a network management device which enables a single administrator to control and update a complex network of Axxess systems spread across the country or continent.

Additionally, the open architecture system toolkit optionally enables software suppliers to write their own 'middleware' so that voice and data may work together to increase the efficiencies in terms of telephone response time.

Inter-Tel Axxess Solutions

Working closely with its business partners Inter-Tel can deliver a wide range of solutions to dramatically improve business processes, these include:

Call Recording Solutions - Advanced call recording, retrieval and evaluation tools

Today's business environment needs to operate at peak efficiency whilst improving customer relationships and more companies are recognising the benefits of recording calls as part of the solution. With this in mind Inter-Tel has introduced an advanced suite of call recording, monitoring, evaluation and reporting tools designed to be user-intuitive.

These flexible, easy-to-install and easy-to-use recording solutions require minimal training and give you the ability to instantly retrieve recordings weeks, months or even years after the recordings have been made.

Wireless Solutions - Wireless Telephone Systems for the Workplace

Inter-Tel offers feature-rich, cost-effective wireless voice solutions designed to leverage 802.11 wireless networks within the workplace environment. Offered as enhancements to traditional employee desktop communication tools, these endpoints are integrated with Inter-Tel's Axxess® Converged Communications System, enabling users to respond to critical business matters even when they are beyond their traditional workspace.

Contact Centre Solutions

Today's contact centres can take on many different forms and modern business environments demand that customers can be in contact with any department or person at any time. Not only that but the ways in which people contact your business are increasingly diverse (phone, fax, web, email, webmail, SMS, voicemail etc). Inter-Tel delivers a variety of solutions tailored for any contact centre environment no matter what size. The company's award-winning Axxess communications platform integrates with their business partner software solutions to deliver comprehensive Computer Telephony Integration (CTI) solutions for all your contact centre requirements.

 
 
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