| Music on Hold |
| A music on hold (MOH) system
plays a pre-recorded program for callers to
listen to while they are on hold. You can choose
to have the system play music, a voice message,
or a combination of both. The average length of
a program is typically 4-6 minutes. If you
prefer, you can also choose to broadcast a local
radio station. In terms of equipment, an MOH
system consists of a device that is plugged into
your phone system that resembles a tape or CD
player. MOH systems can be connected to nearly
all office phone systems. Connections are less
common, however, with smaller, KSU-less phone
systems.
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